Professional, Reliable, and Energy-Efficient Heating and Cooling for Okanagan Homes

Heat Pumps & HVAC Efficiency

Heat Pump Installation and Service in Kelowna

Year-round heating and cooling designed around your home.

Whether you are replacing electric baseboards, upgrading an existing heating and cooling system or planning a new home, Coral Home Comfort can help you compare heat-pump options for dependable comfort and efficient operation.

Book a Free Heat Pump Consultation

What Is a Heat Pump?

A heat pump is an electric system that can both heat and cool a home. Instead of creating heat through combustion, it transfers heat using refrigerant and a refrigeration cycle.

During warmer weather, the system moves heat from inside the home to the outdoors. During colder weather, it reverses direction and transfers available heat from the outdoor air into the home.

Diagram explaining how an air-source heat pump provides home heating and cooling

How a Heat Pump Works

A reversing valve allows the equipment to change between heating and cooling operation.

Heating Mode

  • The outdoor unit absorbs available heat from the outdoor air.
  • Refrigerant carries that heat through the system.
  • The indoor coil releases heat into the home.
  • The blower distributes conditioned air through the living space.

Cooling Mode

  • The indoor coil absorbs heat from the home's air.
  • Refrigerant carries the heat outdoors.
  • The outdoor unit releases that heat.
  • The system circulates cooler air through the home.

Understanding Defrost Mode

During cold-weather operation, frost can develop on the outdoor coil. The system may temporarily enter a defrost cycle to clear that buildup before returning to normal heating. Some steam or a temporary change in sound during this cycle can be normal. If ice remains or performance declines, the equipment should be assessed.

Heating and Cooling From One System

  • Dual purpose: provides heating in winter and cooling in summer.
  • Electric operation: transfers heat rather than burning fuel at the equipment.
  • Flexible configurations: available for homes with or without existing ductwork.
  • Cold-climate options: equipment is available for colder Canadian conditions.

Coral will assess the home and explain which configuration and supporting equipment may be appropriate.

Residential heat-pump system showing indoor and outdoor equipment

Why Consider a Heat Pump?

Heating and cooling from one system

Potentially lower energy use than electric resistance heating

Quiet variable-capacity options

Ducted and ductless configurations

Cold-climate equipment options

Available filtration and comfort controls


Heat Pump Systems Coral Installs

The right configuration depends on the home's layout, existing equipment, ductwork, electrical capacity and comfort goals.

Wall-mounted indoor unit for a ductless mini-split heat-pump system

Ductless Mini-Split Heat Pumps

Ductless systems can provide targeted heating and cooling in homes without central ductwork, additions, home offices or rooms with persistent comfort differences. Multi-zone configurations may serve several areas using separate indoor units.

Central ducted heat-pump equipment installed for whole-home comfort

Ducted Heat Pumps

A ducted heat pump distributes conditioned air through a home's duct system. Coral reviews existing ductwork, airflow and equipment requirements when considering a central heat-pump installation.

Hybrid heating system combining a heat pump with a furnace

Hybrid or Dual-Fuel Systems

A hybrid system pairs a heat pump with a compatible furnace. Controls can use the heat pump during suitable conditions and bring in the furnace when the system design calls for supplemental or alternate heating.

Cold-climate outdoor heat-pump unit operating in winter conditions

Cold-Climate Heat Pumps

Cold-climate models are designed to maintain useful heating capacity at lower outdoor temperatures. Equipment selection should consider published performance data, the home's heating load and whether supplemental heat is required.


Lennox Heat Pump Options From Coral

As a Lennox dealer, Coral can help homeowners compare eligible Lennox heat-pump systems, efficiency ratings, sound levels, cold-weather performance and compatible controls.

A system review may consider:

  • Heating and cooling requirements
  • Equipment capacity and efficiency ratings
  • Cold-weather performance data
  • Electrical capacity and existing ductwork
  • Hybrid heat-pump and furnace configurations
  • Manufacturer warranty and maintenance requirements

Heat Pump Rebates and Eligibility

Qualifying homeowners replacing electric resistance space heating may be eligible for a FortisBC rebate of up to $4,000 for an eligible whole-home air-source heat-pump installation. Partial-home and income-qualified programs may use different amounts and requirements.

Rebate programs, equipment lists, deadlines and eligibility requirements can change. Confirm current eligibility before purchasing equipment or beginning work. Coral can help identify the equipment and project information required for an application, but final approval remains with the applicable program administrator.

Supporting Comfort and HVAC Efficiency

Depending on the existing system and scope of work, ask Coral about:

  • Smart-thermostat and compatible control options
  • Zoned ducted or multi-zone ductless configurations
  • Airflow and accessible duct-system considerations
  • Indoor-air-quality equipment compatible with the proposed system

Plan the Right Heat Pump for Your Home

Coral Home Comfort will review your existing system, comfort goals and available options.

Book a Free Heat Pump Consultation Request an HVAC Estimate